Soul-sucking - Carrier Sales Representative MoLo Employee Review

1.0
5 Mar 2021
Recommend
CEO approval
Business outlook

Pros

The only positive thing from Molo was the culture, the benefits were good, but the pay wasn't worth the lying and deceitfulness from carriers that made the jump ten times harder.

Cons

I never write reviews for businesses, but I really wanted to write this one It's extremely stressful all 8 hours of the day, everyday. They tell you after you're hired that you're responsible for your weekend shifts. If you can't work your weekend shift then you can solicit and pay other coworkers to take your shifts, some had to pay $50 - $100. I wasn't a big fan of my manger at all, he never showed compassion, and every time I asked him for help he always brushed me so quickly like he didn't even care, even though he spoke highly about asking him for help. He definitely showed favoritism to those who were putting up high numbers, and I never had anyone bark orders at me as much as he did like I was a German Shepherd in police training. Most of the time I felt disrespected by the indirect harsh comments from my colleagues about some of the mistakes I've made which made me feel even more uncomfortable working there. I'm all about working hard and putting in a lot of effort in order to be recognized by peers and superiors, I have been extremely successful in several sale positions in the past, but this job is extremely soul sucking and their communication between departments is horrendous, the company itself isn't that organized. My tank was running on empty emotionally, and I became extremely depressed, unfortunately I had no one to talk to about my problems and what I was dealing with because I was afraid that I would get mocked at or fired. I don't recommend working for any company that calls themselves a 'family.' it's a manipulation tactic . It is important for the business to treat employees with empathy and respect, absolutely. But this concept of a big sweet family works much better in speeches, slogans, and email signatures. However, it has lots of “bugs” in real life. Companies that consider themselves families are more likely to expect unquestioned loyalty from employees. Loyalty creates camaraderie but, depending on who’s in charge, it can also be toxic and blinding in family-like organizations. Companies that consider themselves families may cultivate an “us vs. them” mentality — you’re either in the family or you’re not, and this can get ugly in the workplace, even if it means belittling you.

Explore other reviews about MoLo

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good training and coaching for a start

Cons

Limited upward mobility, freight broker

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

MoLo is a fun place to work with a young, energetic team and a lot of motivation built into the culture. There’s a strong learning environment, especially for people early in their careers, and you gain hands-on exposure to the logistics industry very quickly. That said, the team is largely made up of people straight out of college who are still figuring out what they want long-term. Because of that, expectations can be high, hours can be demanding, and it can take time to realize whether compensation truly matches the effort being put in. While sales offers high earning potential and uncapped commission in theory, the current logistics market makes that more challenging right now. Overall, it’s still a solid company where you can learn a lot, build resilience, and develop strong industry knowledge. For many, it serves as a valuable stepping stone and foundation for future opportunities.

Cons

Favoritism can exist in some environments. When someone is strong-willed, outspoken, or brings their own ideas to the table, it can sometimes be perceived as a challenge rather than initiative. That dynamic can affect how support, opportunities, or leads are distributed. In many cases, access to leads or opportunities may be influenced by perceived performance, alignment with leadership, or assumptions about long-term commitment. When those factors aren’t in someone’s favor, it can limit visibility and opportunity — which directly impacts results.

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MoLo Response
5mo
We appreciate you taking the time to write a review and share your feedback. Growth is one of our core values, so we’re glad to hear the learning and development opportunities have been a highlight during your time with us. We also value your honest feedback regarding expectations, compensation, and the realities of the current logistics market. Feedback related to fairness and consistency is taken seriously, and we are committed to fostering an environment where team members feel supported, respected, and confident that opportunities are based on performance and business needs. If you’d like to share any additional feedback, please reach out to us at employeeexperience@shipmolo.com.
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