Decent benefits, but overwhelming workload and poor leadership - Account Specialist MoLo Employee Review

2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Decent health insurance and benefits.

Cons

Mandatory office days, chronically short-staffed, leadership is absent or overwhelmed or both, more work will constantly be added to your plate as employees leave and aren’t replaced, mandatory weekend shifts, very few opportunities for advancement. The company is losing money and their way to solve it is by laying departments off every 6 months and setting unrealistic expectations for employees who stick around.

Explore other reviews about MoLo

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good training and coaching for a start

Cons

Limited upward mobility, freight broker

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

MoLo is a fun place to work with a young, energetic team and a lot of motivation built into the culture. There’s a strong learning environment, especially for people early in their careers, and you gain hands-on exposure to the logistics industry very quickly. That said, the team is largely made up of people straight out of college who are still figuring out what they want long-term. Because of that, expectations can be high, hours can be demanding, and it can take time to realize whether compensation truly matches the effort being put in. While sales offers high earning potential and uncapped commission in theory, the current logistics market makes that more challenging right now. Overall, it’s still a solid company where you can learn a lot, build resilience, and develop strong industry knowledge. For many, it serves as a valuable stepping stone and foundation for future opportunities.

Cons

Favoritism can exist in some environments. When someone is strong-willed, outspoken, or brings their own ideas to the table, it can sometimes be perceived as a challenge rather than initiative. That dynamic can affect how support, opportunities, or leads are distributed. In many cases, access to leads or opportunities may be influenced by perceived performance, alignment with leadership, or assumptions about long-term commitment. When those factors aren’t in someone’s favor, it can limit visibility and opportunity — which directly impacts results.

avatar
MoLo Response
5mo
We appreciate you taking the time to write a review and share your feedback. Growth is one of our core values, so we’re glad to hear the learning and development opportunities have been a highlight during your time with us. We also value your honest feedback regarding expectations, compensation, and the realities of the current logistics market. Feedback related to fairness and consistency is taken seriously, and we are committed to fostering an environment where team members feel supported, respected, and confident that opportunities are based on performance and business needs. If you’d like to share any additional feedback, please reach out to us at employeeexperience@shipmolo.com.
See reviews by: Helpful|Rating|Date|All