No attention paid to smart workers - Customer Success MoEngage Employee Review

1.0
8 Aug 2019
Recommend
CEO approval
Business outlook

Pros

- Free food - Freedom to sit and work anywhere in the office.

Cons

- The product is unstable to such an extreme level that it will boggle and frustrate you. - No work-life balance at all! They expect you to work on weekends and take no leaves so please beware! - Too much politics amongst the upper management and it's only favouritism that prevails. There are basically 4-5 people handling the company and they want you to work the way they want. - No appreciation for smart workers but only for followers and people who suck up. (please don't mind the profanity) - A not so soothing experience with salary negotiation. - Too much cost-cutting exercises already!

Explore other reviews about MoEngage

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

One of the biggest pros is how much you learn, and how quickly. The company gives you strong exposure to the SaaS space, early ownership, and access to structured learning through resources like MoE 101, iThrive weeks, Udemy, and the Growth Academy, so it feels like a place where your skills can compound fast. On top of that, the culture is highly collaborative and supportive, and the benefits stand out too—generous time off, mental health support, and inclusive healthcare coverage make it feel like the company invests in people, not just performance.

Cons

The expectation to stay flexible across global time zones, which sometimes leads to longer hours and uneven work-life balance. Depending on the team, inconsistent management practices can also make workloads feel less predictable.

2.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great platform and a product to really believe in.

Cons

Leadership lives in its own echo chamber, making questionable leadership hires at the cost of truly great talent at all levels.

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