Not at all what it seemed - Project Manager Mirasee Employee Review

1.0
6 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Intellectually engaging work, talented peers, 100% remote work environment.

Cons

The company's values didn't align with its operations and were utilized more as a means of control. Instances of misleading job descriptions versus reality were frequent. For instance, the initial assurance of no weekend work turned into regular weekend commitments, growing far beyond the initially indicated scope. Role responsibilities consistently expanded without changes in title or compensation. The culture enforced the notion that no task was someone else's problem, stifling complaints about work beyond job scope. Compensation significantly fell below market rates, with vague benefits subject to frequent changes. The promise of unlimited sick and personal days became impractical, as workloads were expected to be completed despite time off. The recent decision to implement intrusive time-tracking software marked a turning point. This led me to realize the untenability of supporting the company and prompted discussions with colleagues, revealing more widespread dissatisfaction. It embodies extreme workload expectations, low compensation, and an unsupportive environment for those voicing concerns.

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Mirasee Response
2y
Hello! Glad to hear that you found the intellectually challenging and that you respected your peers. Happy to set up a meeting - feel free to email me. Your cons fall into 3 big categories: 1. Misleading job descriptions/scope of work/weekend work: We hire our project managers on a salaried basis and the scope of work is a bit fluid based on what work is available, what skills you bring to the table and what the project calls for. Our culture is entrepreneurial and collaborative. There are certain times during the year, during our big campaigns, that we are 'all hands on deck' from the CEO down. For the right people, this is fun and rewarding bonding experience that enables them to see things beyond the normal scope of their work. But I understand that this can be destabilizing depending on your personality. In terms of weekend work, the campaigns that our project managers manage run through the year so our project managers need to keep an eye on what's happening during the weekend. The goal is not for people to work more than they are contracted for and if that's happening on an ongoing basis, it's a resourcing or a training opportunity and we are happy to address both of these. 2. Compensation: I am not sure what the comparables you are looking at so I can't speak to specifics but I can share that we do stay on top of market dynamics when it comes to comp and adjust accordingly. 3. Time tracking: One of our values as a company is Openness and Transparency - we believe in sharing our thinking with the team and getting feedback on major initiatives before we implement them. One of the initiative that we are working on right now is getting more visibility on where our team's time is going so we can do better resource management and anticipate bottlenecks. It sounds like your issue was with the specific tool we were looking at for tracking time. I can understand why you would think that this tool is intrusive. After getting feedback from a few people on our team, we are researching how we can implement the tool so it's not intrusive and also looking at other options that fit our requirements. I also want to share that because we believe in openness and transparency, whatever tool/configuration our employees will end up using is the same tool/configuration that the owners will use as well. As owners, we also care about our privacy and our team's right to privacy so we are not going to implement anything that violates that. We have a very competent team (because otherwise they wouldn't be on the team), we respect our employees' perspective and believe in listening deeply to what they say and engaging in a productive dialogue. Again, feel free to email me if you would like to talk through this more -

Explore other reviews about Mirasee

5.0
9 Mar 2023
Recommend
CEO approval
Business outlook

Pros

I love the environment at Mirasee. The values resonate so clearly with my personal values. Everyone here is incredibly capable. The work is challenging, but rewarding. Innovation and new ideas are encouraged.

Cons

As with many small companies, you are expected to step out of your comfort zone and that can be unsettling.

3.0
26 Jan 2024
Recommend
CEO approval
Business outlook

Pros

*Mirasee's best quality is its team. It is, by far, the most competent and hard-working group of people I have ever worked with. *Competitive pay (for some roles, not all) *You will learn a TON *Unique benefits *Diverse team, from ethnicity to location to LGBTQ+

Cons

*Roles change often, even when you're not happy with it or don't want the transfer... It's a "you need to take this role or you're laid off." *The churn rate is unreal (and I've worked in both the justice system and in mental health/addiction, and Mirasee is WAY worse). *It's a lot of hours and a lot of pressure *If you come in with boundaries that aren't strong, they will overwork you and burn you out quickly *There's an undercurrent culture of fear that no one wants to openly talk about. People come and go, you don't know if folks moved on or were let go. It creates a lot of anxiety at about the 6 month mark, when you look around and realize you're senior staff. *Management isn't as transparent and value-driven as they put on (but the staff is!!). And when YOU are "too" transparent, you will be reprimanded for it. i.e. - Management asks for team opinions but doesn't really want to hear anything negative... So there's a bit of positive toxicity that you don't recognize until you're in the thoes of it.

4
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Mirasee Response
2y
Hi there! Thanks for sharing your feedback. 100% agree that the team is fantastic - competent, hardworking and lives our values. There are a couple of points that I thought would be helpful to address - 1. Role changes: There are times when we need to adapt to the market demand by increasing or reducing the size of our coaching team. If we feel that someone is a good culture match, and we want to keep them, we offer them a different role. Otherwise, we couldn't justify financially keeping them. Of course, people can choose whether they want to take a different role or not. 2. Churn rate: We want to cultivate a high performing team and because we are very collaborative, if one person is not performing, it has a negative impact on the rest of the team. Over the years, we have become very mindful in paying attention to instances of underperformance, offering coaching/support to the employee and if it's still not working, then parting ways sooner rather than later. This helps us protect our teams and it's beneficial to the person we are letting go so they can go and find a place where they will thrive. We are supportive of people we let go and offer recommendations, introductions etc to help them land on their feet. 3. Transparency around people who are leaving/were let go: Out of respect for confidentiality, we don't share details or reasons for why someone was let go. That said, we understand how it might be destablizing for our team and have now started sharing a bit more. Appreciate the feedback here :) 4. Positive toxicity: Openness and transparency is a core value of ours and we have implemented many ways for us to get feedback from our employees. We also believe in healthy disagreements that result in change and/or better decisions. We respect and encourage open dialogue and feedback. Feel free to email me if you would like to talk through this more :) Bhoomi Pathak COO @ Mirasee
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