Great if you like fast-paced work - Patient Care Coordinator Miracle-Ear Employee Review

2.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Excellent training, decent pay, 401K benefits, the other PCCs are very nice.

Cons

Stressful, patients can be rude sometimes but it’s not their fault. The devices are VERY expensive. Management seems very concerned with making sales above anything else. There’s lots of things to keep track of during a single day, it’s very easy to get overwhelmed.

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Miracle-Ear Response
8mo
Thank you for leaving a review and sharing your perspective!

Explore other reviews about Miracle-Ear

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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