Great Place to Work: Interesting Work - Great People - Anonymous employee Miles IT Employee Review

5.0
18 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Miles Technologies has a great culture that is inspired by Chris Miles and permeates through all levels of management. It starts with an extensive and challenging recruiting process, which helps ensure that I am working with only the best and brightest people in my field. I am sure this also contributes to the fact that there are common set of work ethic among coworkers, including working hard, being responsive, taking responsibility (you don't see CYA tactics here), and understanding the importance of priorities in each others lives that are outside of the office - like family. The company has been around for nearly 20 years, and seems to grow steadily year after year. They are headquartered in Moorestown, NJ - but are expanding geographically and now have staff and customers in different parts of the country (along with some international). Customers are spread across different industries. This along with the fact Miles is a technology means that there is literally something new and interesting to learn every day. Management makes sure we have the resources to do our job. The company is a technology company and definitely understands the impact that technology can have on helping people do their work. Every employee has at least 2 monitors. I think a one or two people have upwards of 6 or more. Most employees have chromebooks. People are normally promoted from within the organization, but it is based on merit and not simply tenure with the company. The company also has many little perks (group outings and a fully stocked lunchroom to name a couple). With all of the above said, I think the biggest pro is that the management of the company have great vision and care about their employees and about our customers. All of my co-workers put each other first. The people at Miles Technologies truly want to see staff accomplish more in our professional lives.

Cons

Miles Technologies is a technology company, and will, on occasion make major technology changes relatively quickly. For example, over a weekend, the company decided to switch over all of the file storage to the cloud. This can be challenging at times, especially for those people that do not like change. It also can be a fast paced environment and everyone expects others to contribute. Everyone here works hard and works to improve their skills and abilities.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
4d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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