Gone Down Hill - Customer Experience Manager Michaels Employee Review

3.0
30 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Company is open about supporting the LGBTQ+ community. For the most part they are flexible with scheduling and hours. Promotions are always around if you don’t mind changing stores The new health insurance is AMAZING and actually covers doctors and hospitals

Cons

Transfer/promotion process is a nightmare The corporate compensation department believes $1 is enough of a raise from PT employee to FT manager Never enough hours to fully staff the floor for all shifts Credit Card and Rewards pushes have made it much less of a fun job and more stressful for all involved

Explore other reviews about Michaels

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You work at a craft store. Discount! Wonderful work environment

Cons

Low low pay! Yarn Low pay!

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Relatively easy job, lots to keep you busy and moving if you hate a stationary job. Easy to keep moving up from this role. The right team will make this your favourite role! Perfect job if you enjoy being the solution for everyday problems (just get your pay's worth).

Cons

Far too many hats, as Michaels tends to understaff. Can be a real slog with lack of support for training and followup coachings for cashiers. Hard to recommend this job long-term due to typically low entry pay, and pay gaps in similar management roles caused by company decisions over the last half decade or so.

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