Good for Crafts, Horrible for Coupons - PT Customer Experience Manager Michaels Employee Review

Had a really lovely recruiter w/ clear email communication back and forth. Process was a phone screen followed by an interview.

Interviewers were slightly late to the interview. Lots of technical questions, no leetcode style ones though.

Relatively easy job, lots to keep you busy and moving if you hate a stationary job. Easy to keep moving up from this role. The right team will make this your favourite role! Perfect job if you enjoy being the solution for everyday problems (just get your pay's worth).

Far too many hats, as Michaels tends to understaff. Can be a real slog with lack of support for training and followup coachings for cashiers. Hard to recommend this job long-term due to typically low entry pay, and pay gaps in similar management roles caused by company decisions over the last half decade or so.