Great Company - Customer Assistant MetroQuest Employee Review

MetroQuest really cares about it’s employees. They put people first which is uncommon these days. The team works very hard at best serving customers but an important emphasis is put on work/life balance as well. As a smaller software company, you have the opportunity to really make your mark on the product and services. Managers consider team member’s individual strengths when delegating work and planning projects. You certainly won’t feel like a number working here. Bonus - MetroQuest follows a hybrid work model so you can work from the comfort of your home, the office, a combo of both - whatever makes you most productive.

Being a smaller team, of course resources can be bit more limited. Don’t expect a state-of-the art splashy office (it is still very nice, well-located and comfortable). Many “cons” may be “pros” for others. Be prepared to participate and be engaged, make your role what you want it to be. MetroQuest is continuing to grow and evolve, with that comes rapid change at times. Processes are in place but priorities may shift and internal structure may evolve. You have to be comfortable with some level of change, as is standard in many tech industry companies.

It’s personally gratifying to be part of a company that delivers popular online engagement software, which generates the broadest, most actionable public support for the success of community planning and transportation projects. We’re helping build better communities. The GovTech industry is growing and the new MetroQuest SaaS platform is quickly gaining market traction. It’s a great time to be part of the company … during this high growth phase, with all the career opportunities that come with fast growth. The executive management team has deep industry knowledge and has worked hard to gain the market leadership position. MetroQuest is the online community survey software of choice for US DOTs, cities, counties, and North America's leading planning, engineering, and public engagement firms. Management's open door and collaborative spirit make MetroQuest a great place to work.

Nothing to report. The company is still small, but offers all the perks of other local tech companies. It’s based in downtown Vancouver … steps from transit, shopping, and great dining options. The kitchen is fully stocked with free snacks and beverages … and every Friday lunches are provided, free!