MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Great experience but awful management - Retention Specialist MetroPlusHealth Employee Review

3.0

2 Dec 2014

Retention specialist

Recommend

CEO approval

Business outlook

Pros

Benefits, Benefits, Benefits...also good experience in the industry

Cons

Office Culture is TERRIBLE...it's all about who likes you or who you are related to in order to get a "promotion" in which you have to apply via intranet and hope you get an interview. Promotions are non-existent, don't expect a raise, no bonus or insentive programs and ghetto coworkers.

MetroPlusHealth Response

Thank you for taking the time to express your concerns. We are sorry to learn that your experience with your fellow employees has been less than stellar. It’s important to us to foster a workplace that is positive and productive for everyone. If you have time, we would love to hear more about your experience and any ways in which you think we could improve the culture for all employees. Please don’t hesitate to drop us a line at employee.engagement@metroplus.org. Best regards.

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5.0

13 Nov 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth reviews MetroPlusHealth Retention Specialist reviews MetroPlusHealth review

MetroPlusHealth

Great experience but awful management - Retention Specialist MetroPlusHealth Employee Review

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