Please Run!!!! - Anonymous employee MetroPlusHealth Employee Review

2.0
17 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Health Benefits and some passionate people.

Cons

If you have to work here because you need a job, make sure you have an exit strategy as you walk in the door. This place will suck the life out of your soul. Make sure you get FMLA right after your probation because the place is toxic and you need to keep your sanity. Management is disengaged and punitive, unless they are engaging in discipline. The Male managers here run amok. They say and do whatever. Sometimes to your face. Sometimes behind your back. Sometimes in Spanish when they think you don't speak or understand it. They are annoyed by any suggestions from staff and will do whatever they want whether it's the best path or not. They will listen if the next level of management requires them to do so, but don't hold your breath. No concern for staff members and constant reversal of priorities all the while information may or may not trickle down. They are allowed to bully and will, without any concern for your rights, because as a managerial employee you don't have any. Say anything about the environment and they will remind you that you are free to go somewhere else.

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MetroPlusHealth Response
6y
Thank you for taking the time to give us feedback. At MetroPlus Health Plan, our priority is to make company decisions that are in the best interest of our employees and members. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best regards.

Explore other reviews about MetroPlusHealth

5.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

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MetroPlusHealth Response
1mo
Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
4.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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MetroPlusHealth Response
1w
Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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