MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

RN care manager - Anonymous employee MetroPlusHealth Employee Review

3.0

11 Jan 2018

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Benefits are very good. Location is fine. working with a group of very dedicated RNs and Care Manager Associates. Working with Pleasant MDs

Cons

Management is awful. Leadership is awful. We work like robots under the command of inefficient leaders. Non clinicians supervising clinicians,

MetroPlusHealth Response

Thank you for taking the time to give us feedback. Responding to employees’ concerns and thoughts is a top priority of ours. We'd like to hear more from you. If you are open to communicating with the MetroPlus team, please email us at employee.engagement@metroplus.org.

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5.0

13 Nov 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth

RN care manager - Anonymous employee MetroPlusHealth Employee Review

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