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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Run...don't walk - Anonymous employee MetroPlusHealth Employee Review

      2.0
      22 Aug 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (city job) Good Location Great work hours. Once your day is done, you stop everything and leave.

      Cons

      Poor compensation Employee apathy Weak controls No remote work options (like our competitors) Management is oblivious Due to week cybersecurity, their own employees won't use their insurance And those that do, have had dozens of their co-workers look at their medical claims with little to no oversight. Let's not talk about the hackers that invade the system daily. All while the CEO and COO pretend nothing is happening. Run, don't walk

      avatar
      MetroPlusHealth Response
      8y
      Thank you for articulating your concerns. We take matters of cybersecurity and confidentiality very seriously. Maintaining a culture of honesty and transparency is vital for all of us to succeed. Given the opportunity, I would like to hear more from you about your experience and ways in which we can change this perception about our company. If you are open to communicating directly with the MetroPlus team, please email us at employee.engagement@metroplus.org. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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