MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

Hmmm beware... FYI the CEO is Arnold Saperstein NOT Bernard Rosen - Associate Director MetroPlusHealth Employee Review

2.0

27 Jun 2016

Associate director

Recommend

CEO approval

Business outlook

Pros

City job & decent benefits. The organization is undergoing major restructuring. New CMO (soon to be CEO) is turning things topsy turvey. Firing whole departments and 'non performers' to hire her friends from other plans to do the job.

Cons

Low pay if you aren't friends with the higher ups or if you are not from the same cultural background as the CEO/new CMO.

MetroPlusHealth Response

Thank you for taking the time to give us feedback. Our goal is to provide all of our employees from all departments with the tools necessary to succeed not only with our organization, but in their careers as well. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority of ours. If you have the time, we'd like to hear from you directly. If you are open to communicating with us via email about your concerns, please feel free to send us a message at employee.engagement@metroplus.org. Best wishes.

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5.0

13 Nov 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth reviews MetroPlusHealth Associate Director reviews MetroPlusHealth review

MetroPlusHealth

Hmmm beware... FYI the CEO is Arnold Saperstein NOT Bernard Rosen - Associate Director MetroPlusHealth Employee Review

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