Friendly arrogance and messy management - Senior Software Engineer Meter Employee Review

The company is coming into its own. The product has arrived, the market is huge and the GTM motion is maturing quickly. The team has a good culture and the company values of "Ambition" and "Kindness" are embodied by most. The opportunity at Meter is to improve the networking industry for the better. There is a quickly growing chance that Meter will succeed.

As the business grows, there is room for operational excellence to improve. You won't find a quickly growing company that doesn't struggle with this. Luckily, Meter is working quickly to improve in this area.

- Meter has an audacious goal to take over an industry that needs a new model, and the real potential to succeed in doing so. I let this promise cloud my judgement when it should have been clear early on that my baseline expectations were falsely aligned - Its customer base is largely happy and scaling rapidly - Highly intelligent employees on every team, no passengers

- Success and service teams are critically understaffed and under-tooled. - New-hire onboarding is bare minimum, there is no ongoing enablement - Feedback is cryptic, if provided - There is little camaraderie or culture, senior leadership is mute where they should be unifying the company