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      MetLife

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      Toxic Environment - STD Claims Specialist MetLife Employee Review

      2.0
      31 Aug 2025
      Std claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      There is always overtime to make extra money.

      Cons

      Toxic environment, micromanaging. Lack of training. High turnover. Unrealistic goals, Very unorganized, cannot get help when needed. Mgr does not work past 3pm. Overworked & overwhelmed. The amount of work given does not constitute the salary. Verbally abused by claimants because you never get the same claim twice. Management is the reason why new employees leave or terminate. The older employees just change dates & don’t follow up, don’t review medical & changes due date.

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      5.0
      11 May 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      1.0
      9 Jun 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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