Pretty standard - Anonymous employee MetLife Employee Review

4.0
29 Jun 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Standard bonuses are offered based on company performance and your appraisal, average raises, openness to discuss career progression, training/learning is available, on-site locations offer fun activities here and there and volunteer activities, lots of random guest speakers and employee resource groups to join, lots of people with 20+ year work anniversaries.

Cons

Certain employees have mandatory in-office days (3 days in , 2 WFH) that cannot be switched while others get to work remotely full time, this depends on how strict management is. The company only offers 10 extra work from home days if you need to and some areas are very strict with this, so there is very little flexibility in switching your WFH days once you run out of your 10 days. Sometimes you will be the only one from your division sitting in a building on WebEx or Teams calls all day, with 0 in person collaboration. MetLife does not offer day 1 benefits, you have to work 1 full month before your health insurance etc start which is very different from their competitors when they offer everything on day 1. Vacation days are accrued on a monthly basis and are based on your level, and can’t be borrowed from future, depending on management, again different from most competitors. The company is “agile” obsessed and some of their projects/work tasks have to fit the “agile” model no matter what, especially in RIS and Group Benefits which can be really frustrating. Employees get moved around a lot within a division sometimes so the job you posted for might be very different when you are actually there. Some projects are the typical “fly by the seat of your pants” and get this stuff fixed rather than working on new innovative AI type of stuff. Systems are rather average, nothing new to learn there. Lots of manual steps, excel etc. There are very little team bonding/hangouts again probably because everyone works in different locations or WFH, you might have a clique here and there that actually may do something fun but again everything is up to the individual and not management, maybe there is that one end of year party. Lastly, there are lots of employees with 20+ years in the company making transfer of knowledge very difficult, and implementing change also difficult. Having worked for 2 competitors in the past, this company is pretty average.

Explore other reviews about MetLife

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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