Good Pay & Work Life Balance - Service Consultant MetLife Employee Review

4.0
14 Aug 2023
Recommend
CEO approval
Business outlook

Pros

- Good base pay and bonus plus regular raises - My direct manager is great: always available, gives feedback and attainable goals, and is honest and up front about advancement opportunities. - Robust internal networks for women such as Lean In. - Flexible work life balance and possibility to be fully remote for some roles. - Nice offices for hybrid employees, larger locations have great cafes and events. - immediately eligible for 401k and after 1 year they contribute to a pension as well (vested after 3 years).

Cons

- Benefits are OK, not amazing. Medical ins could be better - triple option with a HDHP, PPO, and POS, but the PPO and POS are not that great for the higher cost. - Raises are average to low but at least consistent. - Management and WLB are a dice throw - like anywhere in corporate there are more bad managers than good ones. - High turnover in service roles. - Hard to get promoted; have to change roles to make an impact on salary. - hr/employee support is invisible, emphasis on self servicing so it’s hard to get help with payroll issues.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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