World class? More like third class - Account Executive But Was Reduced to A Receptionist MetLife Employee Review

1.0
16 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Brand name (or whatever is left of it) Few decent staff who are largely left under utilized and overwhelmed

Cons

They have no idea of what they're doing. I was recruited from a well known international insurance company to handle brokers and sales and my role was reduced to that of a receptionist. My so called manager comes to work as if he just got out of bed and delegates all his work to a guy who used to be the office boy. That's equivalent of giving ownership of your house to the watchman. Constantly insulted and put down and the 'senior' staff were just a bunch of bullies. If you're an East Asian and the management is largely from the Levant area, kiss your career goodbye

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5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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