metlife - Customer Service Representative (CSR) MetLife Employee Review

3.0
15 Nov 2022
Recommend
CEO approval
Business outlook

Pros

people were very nice to work with

Cons

supervisor did not know how to do her job

Explore other reviews about MetLife

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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