Outstanding company, but inconsistent experience for associates - IT Manager MetLife Employee Review

4.0
26 Sept 2014
Recommend
CEO approval
Business outlook

Pros

A company that you can be proud to work for. Decent pay and benefits. Incredible work/life balance (depending on the organization) Pockets of excellence and some really cutting-edge architecture, technology and behaviors Some of the best people that I've ever had the pleasure of working with Lots of opportunity to contribute (depending on your manager)

Cons

Small pockets of political backstabbing and "culture of blame" groups. Pockets of outdated technology and behaviors. No accountability or 360-degree feedback for managers. Luckily, most are good, but there's no mechanism for calling out the ones destroying morale. Extremely poor oversight of the transition of IT Staff to Raleigh. Many people are being hired and given no support, direction or motivation and it's created a lot of dissent and frustration. Managers should have been moved/hired first like they did on the business side. Generous separation packages encouraged people who *could* find jobs to take the money and run rather than relocate or look for internal reassignment.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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