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      MetLife

      Engaged employer

      MetLife reviews

      Overall good experience with Metlife - Customer Service Representative MetLife Employee Review

      4.0
      18 Apr 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      In depth training, postive work/life balance, Clean facility

      Cons

      Continued technical problems which causes difficulties with do your job but can definitely be handled.

      Explore other reviews about MetLife

      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      2.0
      24 Jun 2026
      Clinical unit leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work and flex time.

      Cons

      Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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