Too good to be true - Student Mentor Meridian One Employee Review

2.0
2 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Work from home Set your own hours

Cons

Pay is reliant on students arriving to calls, the student doesn't show, you don't get paid. A new plan is in place with a very ambiguous "if you complete other work when they don't show" requirement to be paid if a student does not show to a call (no clarity on how this is determined). No superannuation or penalty rates Poor bonuses with difficult requirements (get a student to renew + have 3 months working with them, so forget about year 12s providing bonuses) Poor assistance from leaders: Weekly call reviews are provided in 15 minute meetings that are always rushed Poor communication with coaches over team assignments and details You will not be appropriately compensated for preparing for calls, you receive 5 minutes pay for a call on a subject you are unfamiliar with, spend any more to prepare and that is considered unpaid this doesn't apply to the numerous weekly students you may have, you get 0 paid minutes to prepare for them. The bottom line is, this job is not worth the stress of maintaining personal and professional connections with 25 weekly students + other occasional students as well as the extensive admin work that is required of you for only $25 ph without superannuation, realistic bonuses or penalty rates.

Explore other reviews about Meridian One

5.0
26 Mar 2018
Recommend
CEO approval
Business outlook

Pros

-Opportunities for mentorship with high level executives -Plenty of community building activies (potlucks, barbecues, leadership workshops, etc.) -Close knit and family like atmosphere

Cons

The office is not metro accessible.

1.0
3 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Making new friends and a casual culture.

Cons

There is constant change with no set direction. Working in the call center you are micromanaged. Every fifteen minutes an email goes out telling you to make more and more outbound calls. A lot of people want out and are looking to leave. The company does not care about seniority, level of education, or your career goals. There is no way you can move up the company ladder. I've seen people get let go who've been there for years, while their new coworkers whom they trained are allowed to stay. They only care about the owner's bottom line. Monthly sales commission checks have decreased by over 75% during the last two years. I've seen the sales reps commission checks go from $750-$1,750 per month to $20-$500. The sales process is now more lengthier than ever. The owner of the company who ultimately makes all of the decisions remains in Florida most of the year.

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