Horrible leadership and work-life balance - Client Services Manager Mercer Employee Review

- No idea/focus of employee engagement - High turnover - Low partnership with company vendor - There is no focus on employee growth or a sense of team spirit. More so a feeling of seclusion and work horse mentality - VERY long work hours is expected even if you are on vacation. Basically, you have to "get it done" at all costs - Immediate leadership isn't very supportive and software to support clients lacks as well as the system partner (vendor) - Very politically driven with leaders that talk at employees opposed to really identifying with them and their challenges - Processes are either lacking or ever changing during mid stream with client projects (huge risks) - Large company with a small leadership mentality. Based on the global reach of this company you would think they were more developed from an employee sustainability/talent growth and crisis management - Little appreciation from leadership with employee life events which is due to unrealistic work loads that require constant management