whole company is totally unorganized - Operator MemorialCare Employee Review

Thank you for your honest feedback and for your long-term commitment to MemorialCare. We’re sorry to hear about the ongoing challenges with the referral process and the impact it’s having on both staff and patients. Your concerns about misdirected calls and the difficulty in assisting patients are important, and we understand how frustrating it must be when these issues persist despite your efforts to address them. We take feedback like yours seriously and are committed to continuous improvement. We will share your comments with the appropriate teams to ensure that the referral system and communication processes are reviewed. Our goal is to support both our employees and our patients by making it easier for everyone to get the information and assistance they need. If you’re willing, please consider reaching out directly to HR or through our employee feedback channels so we can follow up with you and work toward a solution. Thank you again for bringing this to our attention and for your dedication to our organization