5.0
7 Jul 2024
Current employee
Kent, OH
Recommend
CEO approval
Business outlook
Pros
I like my co-workers, I've received two pay raises in my first 8 months, "extra" things they do (team member appreciation week, food in break room on holidays), non leadership is union, any overtime is paid daily
Cons
Often short staffed - not always due to bad scheduling, but call offs. Rarely are attempts are made to find someone to fill in, we're just expected to run short. It gets stressful when there are breaks and lunches that need covered. Also, rude customers are a con, but unfortunately you find that in all customer service positions. It's part of a union (yes, this is a pro & a con), training isn't the best