Medical Officer (AAPC CERTIFIED) - Medical Claims Processor Medicity Employee Review

People were great to work with and loved the culture

None, really. I loved working here.

Medicity has some good product lines and quite a few loyal employees. Work is fairly flexible - if you need to take time off, it's generally not a problem, flexible shifts and in some positions, the ability to work remotely.

Medicity is trying to grow up, it just doesn't know how. The company keeps trying to function as a startup when in reality, they should have transitioned to a small-mid business plan. The product lines they have are okay, but could be so much more if the Product team was allowed to own their products instead of Operations and Sales. This causing a constant state of chaos and firefighting. The executive staff has built an environment of fear and distrust. No one is empowered to make decisions without approval from the COO. Employee survey results are terrible, yet nothing is done to fix any of the issues. Crazy sock day just isn't going to resolve things. Executive management increased by 200% this year. The rest of the staff decreased due to layoffs and atrophy. And considering the parent company is Aetna, benefits are shocking terrible.