Trying to get it right - Senior Customer Success Manager Medallia Employee Review

2.0
28 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Smart, collaborative people Very good benefits package

Cons

Constant change due to PE owners looking to hit numbers Client consideration hasn't come first

Explore other reviews about Medallia

5.0
24 Jun 2025
Recommend
CEO approval
Business outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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