Q: What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

Question 1

Does Medallia pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at Medallia?

Accepted Answer

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at Medallia?

Accepted Answer

Sales Director (60), Software Engineer (49), Sales (40), Senior Software Engineer (38), Senior Analyst (24), Sales Development Representative (SDR) (23), Software Engineer II (20), Analyst (18), Program Manager (18), Solutions Consultant (18), Manager (15), Account Executive (14), Professional Services (14), Director (12), Customer Success Manager (11)

Question 4

What are the pros of working at Medallia according to real employee reviews?

Accepted Answer

"People were great and helpful." ((in 153 reviews)); "Great culture and fun to be around space." ((in 117 reviews)); "Good benefits within the company" ((in 70 reviews)); "Good work life balance;" ((in 47 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 30 reviews))

Question 5

What are the cons of working at Medallia according to real employee reviews?

Accepted Answer

"Lots of layoffs over the years and org changes without much support" ((in 47 reviews)); "poor management style and no leadership in DACH / CE" ((in 37 reviews)); "No clear career path for solutions managers (i.e." ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "Employees routinely complain about poor communication and often feel they are not getting honest info." ((in 10 reviews))

Question 6

What are employees saying about Medallia redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia redundancy and their outlook for job security at Medallia in 2026.

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