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      Medallia

      Engaged employer

      Medallia reviews

      Used to be a great company - Anonymous employee Medallia Employee Review

      1.0
      15 Aug 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Many smart team members and lots of knowledge among teams, but they are losing them fast.

      Cons

      Ever since being taken over by Thoma Bravo, Medallia has gone downhill fast. What used to be an innovative company that cared about their customers and employees is now a company where all employees are expendable and complete lack of innovation due to constantly allowing top talent to leave.

      Explore other reviews about Medallia

      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      1.0
      1 Jul 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

      Cons

      - many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

      1
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