Don't even think to join this company - Regional Sales Executive Medallia Employee Review

Medallia since a year is a very shaky boat which is consequence of being owned by Thoma Bravo, Shaky means there is no real direction, and strategy in place, new CEO came beginning of 2023 with the bold statements how he will transform business and fix all the kitchen problems, after 8 months only few small things progressed, business wise company is far behind sales and profitability targets, there were several waves of layoffs and its not over. Medallia is missing clear and effective sales strategy, new EVP/CRO is a puppet of CEO with more experience in gym plans, than growing sales across the district not even thinking about global business. The biggest problem is that core CX business is no longer top priority, all the big logos they do it this or the other way, and Medallia doesn't have any more competitive advantage, being much more expensive company is losing the ground.