Chaos - Anonymous employee Medallia Employee Review

1.0
24 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You could join tomorrow with no skill or experience and be the smartest person in the company.

Cons

If they have not left, the talented people are looking. Leadership team lacks strategy, vision and hides behind reorganizations that fall short of any impact so they can lay blame on the staff. Professional services is a money pit and the sales org is lead by an ego maniac who quotes from sales excellence books, but exhibits no excellence. There is no industry expertise and the accounts are organized by geography meaning the primary skill set of your main contact will be geography. They are executing the worst recovery strategy known to any failing business - saving your way to success. The entire voice tech there have been laid off along with all of the industry experts who support client needs.

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

See reviews by: Helpful|Rating|Date|All