Supportive team during training, but tool is challenging - Patient Access Specialist MedStar Health Employee Review

My Manager and Supervisors are great, Work hours have been good for me. Of course there’s gossip happening, but I don’t pay attention to it.

I was told that there is a bonus. I understand that it’s something that is not mandatory to give, but my coworkers & I work so hard. I believe that a Christmas bonus for all MedStar employees would be appreciated.

Onboarding Experience: The departmental orientation and shadowing periods were highly effective. I felt properly equipped with the tools and system access I needed on day one

Role Expectations: My daily responsibilities perfectly match the expectations set during the interview process. I understand how my role contributes to the facility's overall patient care goals