Worst place ever, good pay but no work - Customer Service Representative (CSR) Maximus Employee Review

1.0
1 Jun 2022
Recommend
CEO approval
Business outlook

Pros

has excellent pay, training is good

Cons

pretty much tell u in trg that if queues get slow you'll be moved. well they got slow and we're just on call, forever, with their seniority for work based on hours most never get enough hours to apply for other jobs or get actual work

Explore other reviews about Maximus

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

4.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Easy calls, extra incentive for healthcare

Cons

poor and rushed training. Laid off out of no where because they overhired.

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