Stay far far away from this company - Behavioral Technician Maxim Healthcare Employee Review

I didn't think it was possible to be this impressed with a health-care company given the current state of the US healthcare system but here we are! They truly think of EVERYTHING to prepare and support you off site, in home and ongoing as you work independently. I am not used to that, I am use to being the one who always identifies the risks, voices concerns and ofter solutions as well as offering to help create change. I was hired into a position that I have only clinical experience with some of the skill. Even though I have confidence and excel at winging it when I have been thrown into something new by other companies, refreshing skills and q&a discussions about them to reinforce your knowledge BEFORE you even meet your new patient it feels like pampering tbh. Idc if I think I know everything, I want to know everything I can, EBP does change and any nurse who takes patient care as seriously as I do would welcome all the support. At the end of the day it's not about us, it's about the people who entrust us to provide their loved ones with the best possible care we can give them. I am thrilled to be joing a strong team and company that agrees. It feels like a whole different level of confidence and I am 💯 here for that!

None so far, will update if change

1. Stable healthcare company with established reputation * Maxim Healthcare Services is well-known in healthcare staffing and home healthcare, so there is job security and established systems. 2. Strong administrative/coordinator experience * Great resume builder for future roles in operations, healthcare administration, recruiting, account management, or project coordination. 3. Relationship-building role * You work closely with families, caregivers, nurses, and clients, which builds strong customer service and communication skills. 4. Mission-driven work * You are helping coordinate care for families who genuinely need support, which can feel meaningful. 5. Potential growth opportunities * Can move into recruiting, branch leadership, healthcare operations, account management, or regional leadership. 6. Structured office environment * Predictable tasks, processes, scheduling, documentation, client communication. 7. Benefits and corporate structure * Usually offers PTO, healthcare benefits, 401(k), and more stability than smaller companies.

1. High stress / constant urgency * Healthcare staffing often means call-outs, last-minute schedule changes, unhappy families, and scrambling to fill shifts. 2. Heavy phone and email volume * Much of the day can be reactive rather than proactive. 3. Limited flexibility * Often requires strict office hours (commonly 8–5), which can be hard when balancing kids and school pickup schedules. 4. Emotional burnout * Working with patients, families, and caregivers can become emotionally draining over time. 5. Staffing shortages = pressure * If nurses/caregivers call off, coordinators are often responsible for solving the issue immediately. 6. Can feel repetitive * Scheduling, documentation, follow-up calls, and compliance tasks can become routine. 7. Compensation may not match stress level * Depending on market/location, pay can sometimes feel low compared with workload.