5 Sept 2025
Matrix Providers Response
9moThank you for sharing your feedback and for your dedication as a valued member of our team. We understand your concerns regarding PTO accrual and appreciate your perspective on returning to traditional accrual methods. We are continually reviewing our policies to balance operational needs with employee satisfaction, and staying in compliance with the SCA regulations. The SCA regulations require us to provide a dump of PTO on the SCA anniversary date. They do not allow accumulative PTO to occur.
We’re glad to hear that timely pay and responsive staffing support have been positive aspects of your experience, and we truly value your contributions in Mayport.