Bully team Managers - Senior Technical Product Manager Mastercard Employee Review

1.0
3 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Hybrid work, most of the time work is remote. Meeting free day

Cons

Bully Team Managers and Directors who are below incompetent need more technical knowledge and skills to manage a team. No role and responsibility: Team Managers play favors on team members. Your Job title needs to be respected. As a PM-T, I was asked to gather requirements from businesses, maintain infrastructure and releases, work as support for cases, write code and do testing. To a lousy manager lacking technical depth, it is easy work; working with 20 tools and many languages is more challenging. HR Protects and allows bullying and retaliation to have no voice in Mastercard. Complaints of misconduct don't get addressed and get you in trouble. HR will inform the bully manager (for openness), and retaliation will continue as the next step. Often, it can reflected in Performance, Pay and exclusion. I was explained that HR needs to protect Management out of fear of a lawsuit that can affect the company's image. Bellow market pay. There are no Real benefits; only some teams have flex Friday. It depends on the team manager, continuous pressure for more work and unpaid overtime.

Explore other reviews about Mastercard

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Stable. Analytical and rewarding if you find the right product.

Cons

Slower career growth. Not as influential

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

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