stressful at times - Anonymous employee Marshalls Employee Review

4.0
22 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

under new managment...they are willing to work right along side you when needed. gives you extra hours if its in the budget...enjoy working with them. friendly co workers, most are easy to get along with.

Cons

over worked and under paid... vacation is based on 30 hours average a week when it used to be based on your average hours worked...say you averaged 27 hours a week for that year then you got paid for 27 hours vac.....was screwed out of my last vac (after i went on 1 of my 2 vac weeks and had no paycheck for that week!)....because the policies changed and i had only averaged 29.something hours and was never told of the change before hand... always expected to get all merchandise put out after every truck even if the shelves are over packed and no where to put anything.. not enough cashiers for any given shift...floor people always being called from thier areas and work to help cashier or do layaway and then we all get fussed at because the store has poor recovery.

Explore other reviews about Marshalls

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

See reviews by: Helpful|Rating|Date|All