A good launching point, but hard to continue long term - Customer Engagement Coordinator Marshalls Employee Review

3.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

If you have the right manager, things are solid. The work is not super hard nor tedious, but a little monotenous all the same.

Cons

Hard to progress, many of my coworkers had been stuck in the same positions for years. And if there is crummy management, it is hard to have a good experience.

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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