Progression became more difficult as the years went on. Right before I left, it was very difficult to make the time to develop and focus on your own career. Lack of resource and little support from the senior management team didn’t help this. Often, I felt under valued and not heard. As the company grew, once they acquired Co-Op, I, and many of us, became more and more of a number to them, but there was more and more pressure to provide work but less help to achieve this. Pay isn’t great. It was very difficult to get a payrise I felt I deserved. Also, no payrise in 2020 due to Covid but then they bought Co-Op?! Submitted my request to start my CII in January 2022 but it was never signed off by the senior manager, despite numerous chasers. It was still not acknowledged when I left in July 2022… When I finally left, they gave me 1 weeks notice that I owed them holiday pay, which put me in a difficult position financially. They offered no support or even just a discussion about it, instead telling me to take my financial difficulties to my lenders - ‘not their problem’