Poor pay - Pet Claims Assessor Markerstudy Group Employee Review

2.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working from home, good hours. No weekends or bank holidays

Cons

Terrible pay with an awful bonus scheme. Cannot take advantage of salary sacrifice perks due to poor pay.

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Markerstudy Group Response
2w
We appreciate your feedback, and thanks for your review. We urge you to discuss your concerns with your line manager, or you may like to discuss your situation in confidence by emailing myfeedback@markerstudy.com We wish you well in your continuing career with Markerstudy.

Explore other reviews about Markerstudy Group

3.0
21 Oct 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

nice people with good intentions

Cons

there is a lack of leadership

2
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Markerstudy Group Response
5y
Thanks for sharing your views. If you'd like to make further suggestions on how you think things could be improved outside this forum, please email: myfeedback@markerstudy.com and your anonymity will be respected. All the very best with your continued career with us.
1.0
18 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get paid Only 1 day in the office

Cons

Everything else. We were taken over by markerstudy and at the time I thought maybe its a good thing. How wrong was i! Now im out and working for a different company which is amazing, I genuinely cannot believe how long I lasted at markerstudy. Managers have no clue on what they are doing. No idea how to use the systems at all nor basic insurance knowledge, if you are struggling with something dont bother asking your manager they dont know either. They lay off so much staff and so many people leave due to being so unhappy to the point there is hardly any people in one team which then creates a mountain of work and unachievable goals. They take all bonus' away from workers but higher managers keep there's. If you get a high score on your end of year review you can have a pay raise but then they take it away from you because theres to many people also got a high score. So many people complain at the meetings yet nothing gets done about it. You would think a company would want their employees to be happy which then boosts morale and creates better work but they just dont seem to care then wonder why they have a bad reputation in the industry.

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Markerstudy Group Response
3mo
Thanks for taking the time to share your views, although we’re sorry to read your comments. We understand that periods of transition can be challenging. Whilst we’re proud of the development and opportunities our growth creates, we also appreciate that everyone’s experience is different. Feedback around communication, support and workload is important to us, and we continually review our processes to improve the experience for our colleagues. We wish you all the best in your new position.
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