Company clearly struggling, toxic retail environment does exist - Sales Associate Marine Layer Employee Review

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Clothes discount - comes with constant pressure to buy their overpriced clothes

Cons

Ditto to what other reviews have states about the company - Never a consistent and standardized training and onboarding process for new hires in the stores, at any position, even up to district managers. In spite of multiple requests for standardized training materials, promoting someone into a "Learning and Development" role for retail teams (who prioritized low impact process changes instead of high impact training materials), leaders creating and recreating new training guides, the company still did not prioritize a standardized training for new hires or promotions. -- To make this reality worse, leaders were then expected to performance manage employees who were not "meeting expectations" of company standards, when there was no guarantee that employee had even been trained properly to begin with. Marine Layer is exceptional at holding their employees to standards that were never communicated or standards that were completely unrealistic due to lack of training and support from higher ups. Hours cut to minimal - not worth staying for minimal pay and schedule up in the air weekly/monthly. Employee morale low, the environment fused by managers to talk badly of other employees, really not a kind and professional environment. But what do you expect when pay is low and hiring of kiddo's with very little work/life experience.

Explore other reviews about Marine Layer

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

amazing environment and team and space

Cons

none this place rocks my socks

3.0
9 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid brand values, good product, decent benefits, good employee discount, very welcoming environment for those in LGBT community, relatively good job security. Opportunity to make life-long friends and work with like-minded individuals. Relaxed approach to work that the company has often makes work-life balance easier to manage.

Cons

VERY cliquey(gossip spreads like wildfire), likability factor is more important than work ethic, relaxed approach to work also causes internal operations to be messy. Promotions/ability to move up in the company is tentative and hard to predict. Brick & mortar locations in need of repairs are neglected with multiple requests for changes completely ignored over the span of years. Management is cliquey and prone to gossip. Toxic positivity and millennial-esque jokes about 'adulting' are how they maintain the brand's appearance.

2
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