Fast-Paced Startup - Customer Success Manager (CSM) MarcoPolo Learning Employee Review

It's a great honor to work here in Marcopolo Learning. Everyday feels like a new day that I always learn something new about the world, the nature and ourselves. There're so many talented people who work really hard everyday and passionate about their jobs, thus, we have such an amazing product that kids around the world can explore and learn. It's always a pleasure to talk to designers and artists, we share and learn from each other everyday! Justin is an excellent boss, he helped me with my working visa so that I have the opportunity to work here in the US, even when I went through some really rough time during that time, he and HR provided all the support I need. Although the headquarter moved to London, the art team has been supportive to me the whole time. They tried everything they can to make sure that belong to the team, which I'm grateful for it! Since the company moved to London, all the projects that I've been working on have been creative, fun and educational. I see myself has grown up a lot from past few years, it was a wonderful experience and I'm looking forward to some more incredible adventures.

Sometimes you may need to work on urgent tasks with strict deadline, it's quite a challenge, however, you will gain new skills and knowledge from these tasks.

Loved the team, product, curriculum, and content are great

Poor executive leadership, not enough focus on growth, or smooth processes