Pros
The people Manhattan hires are amazing. From top-to-bottom, they are some of the nicest and fun people I've met in the professional world. When it comes to work-life balance, I feel I've gotten the better side of this than some in other divisions...I guess that's the difference between operations and administration. CSO/PSO travel and have to support clients...it's the nature of the job to work a bit longer and stay overnight out of state. As a global company, calls come in at all hours of the day...can't help that. But, when it comes to compensation and environment, I think it caters to those in PSO/CSO well.
Cons
The recent layoff was bad, yes, and caught everyone by surprise. But with the changes in the business and product line, changes needed to be made in order to secure the success of the business's new initiatives. When people get laid off, they are hurt by it, obviously, and the company didn't want to do it...it's a publically traded business...simple as that. Additionally, the benefits are great, but the vacation policy is lacking.