Pros
-Coworkers are very supportive, it is a very accepting and close knit community. -Good communication with sales employees at other stores. -A real dedication to excellent customer service, but they protect their employees from abusive customers. -Pretty comprehensive benefits.
Cons
-Both upper management and the store managers can be very bi-polar in responses. Sometimes they are extremely supportive, other times they are overcome with panic about falling sales and take it out on the store staff, when they are already working at 200% due to being short staffed. -There is a noticeable tension among office staff that spills over into the stores. -Rather than hiring people to fill positions when employees leave, they will push the responsibility onto another employee and reprimand them for not successfully juggling two or three jobs for the wage of one.