Great culture undermined by poor management practices - Anonymous Employee Madison Trust Employee Review

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture was great under prior leadership, when being a good employee was valued. The environment is helpful is you're looking to grow and challenge yourself.

Cons

Leadership and management practices were one of the biggest challenges during my time at the company. Over several years, I observed multiple employees leave involuntarily, including individuals who had recently been promoted. What stood out was the apparent lack of candid feedback and development conversations leading up to those decisions. Employees often seemed unaware that their performance or standing was a concern until significant action was taken. A healthy workplace culture requires managers to provide clear expectations, ongoing coaching, direct feedback, and opportunities for improvement. When multiple employees experience similar outcomes under the same leadership, it is worth evaluating whether management practices, communication, and support structures are contributing factors.

Explore other reviews about Madison Trust

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible great place to work

Cons

Not much room for growth

1.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Pay is decent • Hybrid is an option depending on your role • Used to have more good things to say like a lot of people who have left reviews here but unfortunately a lot has changed

Cons

• Managers got their titles by sticking around the longest, not because they're actually good at leading people. This led to bad decision making, unresolved drama, and zero accountability. • HR is either ONE person who is in over their head or just doesn't exist. And yes, there were literally periods with no HR at all. • High turnover but nobody at the top seems bothered by it. People are constantly leaving or getting let go out of nowhere.

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