May as well work at McDonald's - Seasonal Sales Associate Macy's Employee Review

1.0
27 Nov 2013
Recommend
CEO approval
Business outlook

Pros

It's a job, that's it

Cons

-You get "Macy's money" for soliciting credit cards that you can only apply to 50% of your purchase, making you spend money in their store to use the "incentive" (In comparison, at Kohl's you made at least one dollar per application solicited. One real dollar, which can be used to pay real bills.) -You don't get paper checks and their "Skylight" card charges fees for even checking your balance (Kohl's gave any pay option you preferred.) -You can't use the employee discount unless you use a "Macy's Card" (Kohl's gave you a code to use your discount, no card required) -They call you to come in early and if you don't give them an IMMEDIATE answer they call someone else -They expect your life to revolve around the needs of Macy's, with no consideration for school or other jobs -Seasonal employees are not eligible to make commission and no one makes commission if you don't meet your ridiculously high sales goal (mine have been $800-$1000 and I've only worked a few three hour shifts so far) (No commission or sales goals at Kohl's) -The training is tedious and useless - they put you on the floor and expect you to just do everything - I'm afraid of Black Friday because I have no experience with this particular store when it's busy -The scheduling system is awful, do-it-yourself, and allows you to choose shifts in ANY AREA; I had a shift in a department I knew nothing about and was told not to worry because it would be slow - it also caters to full-time and non-seasonal employees, which is understandable, but not when I'm only getting 9 hours a week (If they just had a manager make the schedule, they probably wouldn't have so many call-outs and need shifts covered every day) -They don't care what the store looks like at closing - the lights literally shut off 30 minutes after the store closes, making employees and managers perfectly content with leaving the floor unshoppable -Managers do not check the fitting rooms, floor, anything at all, so you get no feedback if you're making a mistake, nor do they give you any acknowledgement or praise when you're doing something right -My direct managers do not even know my name, and I've worked there for three weeks -The computer system is very old and difficult to use -Their merchandise is overpriced -Their discount policy makes things more difficult for the customer and the employee (advertised discount with fine print saying it's only available certain hours of the day, inability to use any coupons together, excluded merchandise such as "Everyday Values" that the customer does not know about or understand until at the register) -Everything about this company goes against what the founder stood for Bottom line: unless you are a housewife with a Macy's card that wants a discount on the merchandise you're already purchasing, this job will only frustrate you increasingly until you decide to quit.

Explore other reviews about Macy's

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

avatar
Macy's Response
4d
Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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