Chaos! It's a sinking ship - Corporate Office perspective - Assistant Product Manager Macy's Employee Review

2.0
15 Mar 2019
Recommend
CEO approval
Business outlook

Pros

There are some good people at the company and you have opportunity to build relationships across teams. Competitive pay for the retail industry. 20% discount is nice.

Cons

No HR, very inefficient work flow, constant restructures, forced to work overtime without pay., very little visibility. But for me the dealbreakers were no one is interested in your career development and it can be hard to drive this yourself (especially without an HR team) and there were a fair amount of racist people I had to work with. Macy's business is not doing well and it shows. Also major lack of positive office culture or an incentive to do well.

Explore other reviews about Macy's

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment Management was helpful

Cons

Staff at times will disappear when doing a task causes work to be 2x as difficult

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Macy's Response
2mo
We're happy to hear that you had a positive experience with management as a Retail Stock Associate. Thank you for your review.
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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