Horrible culture and support. Get it together. - Executive Development Program Macy's Employee Review

1.0
22 Apr 2017
Recommend
CEO approval
Business outlook

Pros

decent pay, vacation time, good resume builder.

Cons

Working in the Macy's corporate office is like nothing I have ever experienced at previous companies (and I have worked for several retailers). The culture is horrific; upper management is all in it for themselves and treats assistants/associates extremely poor. I came into the EDP program so excited to be there and work for Macy's Corporate but it was NOTHING I had ever expected it to be. Supervisor support is extremely poor. Quality of work is not valued, instead you get in trouble for minor, irrelevant instances. WAY too many office politics. All the directors (buyers, digital merchants, VPs) that got to their level got there by selling their soul to corrupt values and morals of the company. In my short time at the company, WAY too many assistants and associates have quit due to poor company culture and supervisor support, to the point where HR was raising suspicions/rolling out extended benefits to try to keep talent. Unfortunately, nothing they can do solves the real issues. What does this say about the company? Wondering why Macy's is constantly filling 200+ Merchant Executive Development Program positions per year? Because nearly EVERY assistant leaves this company after about a year. Keep on wasting money training people that leave for better jobs/companies due to the internal chaos. Absolute insanity.

Explore other reviews about Macy's

5.0
1 Jul 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers when I worked here.

Cons

Pay could be a little better.

avatar
Macy's Response
22h
Thanks so much for taking the time to share your honest thoughts about your time working with us.
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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