Call Center Agent - Customer Service Agent MSC Cruises Employee Review

4.0
13 Aug 2022
Recommend
CEO approval
Business outlook

Pros

I get to work remotely so that’s a big plus

Cons

You’re kind of on your own when a customer is upset and wants to speak to a manager

Explore other reviews about MSC Cruises

5.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission OT optional (but neccessary to maximize comm)

Cons

No cons it’s what you make it

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